The MSRB seeks to ensure that allegations of suspected or actual wrongdoing relating to the activities of the MSRB, a member of the MSRB Board of Directors and/or MSRB staff are addressed promptly. A toll-free hotline (844-348-1577) managed by an independent service provider allows members of the public to report, on an anonymous or non-anonymous basis, suspected or actual wrongdoing by the MSRB, a Board member and/or MSRB staff, including, without limitation, wrongdoing relating to accounting or auditing matters.
To directly notify the MSRB about suspected or actual wrongdoing relating to activities of the MSRB, a member of the MSRB Board of Directors and/or MSRB staff, members of the public may email the MSRB's Director of Internal Audit at MSRBDirectorIA@msrb.org, the MSRB's General Counsel at MSRBGenCounsel@msrb.org or the Chair of the Board at MSRBChair@msrb.org, or mail (by U.S. mail or overnight courier) a letter addressed to the MSRB's Director of Internal Audit, General Counsel or the Chair of the Board to the address below (selecting which person or people in brackets you are sending it to).
Municipal Securities Rulemaking Board
1300 I Street NW, Suite 1000
Washington, DC 20005
Attention: [Director of IA][General Counsel][Board Chair] - Complaint Against MSRB
If a complaint relates to wrongdoing by a broker, dealer, municipal securities dealer or municipal advisor, please refer to information on our Report a Municipal Market Complaint page to find the appropriate method to report a municipal market complaint, or to provide general feedback or concerns. The toll-free hotline listed above should not be used for complaints against brokers, dealers, municipal securities dealers or municipal advisors, or for general feedback or concerns.
